I went to the mall to get a new power supply for my computer. I went to the cyber zone area of course on the fifth floor of The Annex SM City North Edsa. I forgot the name of the store but if you have the sky garden behind you it would be among the ones to your left.
I walked to the counter and waited while the girl finished a transaction with another customer. Then I told her what I needed and she told me the price. I liked the price so I dug into my bag for my wallet. While I was doing that, another customer asked her for another item. She gave him the answer and he indicated that he wanted to get it. She then went to get his item without asking if I also wanted mine.
That was irritating. And it's her loss. You see the man wanted something worht PhP 300 while my purchase would have been PhP 800.
That was yesterday. This morning, I went to another mall to check out their new layout. I found that cd-r King had a store there and it was almost empty, probably because people didn't know it was there yet. I walk in and find that there was a girl at the counter working with a cople (or was it a father and daughter?). There were three other personnel going in and out of the back room. There was also another customer waiting his turn.
After a few minutes, the other client left, probably frustrated for being made to wait so long. Another couple walked into the store and were examining the goods in the glass counters. I asked the girl at the counter if there was no one else who could serve customers because her transaction was not done yet and I was getting hungry.
She called for back up. One of the three other personnel came out and stopped at the cashier's desk which was of course away from the counter. When I shouted that I wanted a power supply, that was the only time she came over.
When I have my own business, I wouldn't want me or my staff to be doing those things.
Service Please
Labels:
cd-r king,
customer service,
power supply,
sales,
sales people,
sm city,
sm north
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Death of the Icons
My sister told me that there was some news about Farah Fawcett last night but she did not give details. I was waiting for that this morning. Instead, I got a flash report about Michael Jackson.
Farah, one of the original Charlie's Angels may have started the very eighties trend of big hair. As far as I can remember, she was the first I saw with the huge curls on her head. Many girls copied that and soon big hair became the fashion. Even in later years she worked to keep her bombshell figure.
Michael jackson is of course known as the king of pop music. His successes and mistakes have been entertainment headline since I was a kid. Personally, I think he missed his childhood and tried to get it back with his ranch and playing with kids.
Now they are both dead, just a few days after another 70s legend David Carradine passed away. It's like somebody is turning the giant page of history and the decade is slowly disappearing from sight.
And tiem marches on
Farah, one of the original Charlie's Angels may have started the very eighties trend of big hair. As far as I can remember, she was the first I saw with the huge curls on her head. Many girls copied that and soon big hair became the fashion. Even in later years she worked to keep her bombshell figure.
Michael jackson is of course known as the king of pop music. His successes and mistakes have been entertainment headline since I was a kid. Personally, I think he missed his childhood and tried to get it back with his ranch and playing with kids.
Now they are both dead, just a few days after another 70s legend David Carradine passed away. It's like somebody is turning the giant page of history and the decade is slowly disappearing from sight.
And tiem marches on
Labels:
david carradine,
death,
farrah fawcett,
icon,
michael jackson,
seventies
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See the Children
I had lunch alone today but I sat at a table for four. I chose that spot because it looked out to the street and it had two couches instead of four stools for sitting. Eventually, two families sat with me one after the other.
The first one came via a three year old girl. She was exploring as all toddlers do. She was moving around and when she felt the soft seat of the couch across my table, she decided to climb onto it. She succeeded of course and sat herself straight. But when I spoke to her, she covered her eyes. The man with her scolded her for doing that and for not answering me.
She decided she did not want to sit at my table anyway and climbed down almost hitting her head on the table. She moved on towards another table until she almost walked into one of the chairs. Then she turned and went towards the table used by the staff for display sometimes.
All this time, the man was telling her to be careful and warning her when she was about to hit something. Between admonitions to the little girl, the man gave me an idea of her situation.
What was not obvious or maybe the reason she covered her eyes was that she could not see where she was actually going. She kept going anyway exploring like any three year old would, curious of everything around. The rest of the family became open when they learned that I was also born blind.
The second family had two kids, a fourteen year old boy and a six year old girl. Their mother was asking them what she should buy for them while they waited for the father who had a transaction in another establishment nearby. I offered the other couch at my table.
The two kids were at odds on what to get. The mother mentioned french fries; the boy clapped but the girl folded her arms. When mommy said fried chicken, the girl turned away but the boy looked eager for the treat. When the mother said ice cream, the girl smiled but the boy made a face.
Well, she finally made them agree on a set meal and went to the counter. The boy eyed my tray. The girl noticed and held back his hands. She had this idea that he would grab and finish my food for me. I offered them the remaining fries. He took some to the chagrin of his sister.
The girl went off to follow her mother, probably to report what happened. I offered the boy what was left of the fries and he grabbed it. Then he went for my drink but I moved it away just in time. I told him that he was not to drink from other people's glasses. I think he understood. Then I called a busboy to put away my tray.
I stayed until his mother came back then gave up my table to them. As I went out, I smiled at the toddler's family, they finally got her to settle down and eat.
They are special children but they are still children.
The first one came via a three year old girl. She was exploring as all toddlers do. She was moving around and when she felt the soft seat of the couch across my table, she decided to climb onto it. She succeeded of course and sat herself straight. But when I spoke to her, she covered her eyes. The man with her scolded her for doing that and for not answering me.
She decided she did not want to sit at my table anyway and climbed down almost hitting her head on the table. She moved on towards another table until she almost walked into one of the chairs. Then she turned and went towards the table used by the staff for display sometimes.
All this time, the man was telling her to be careful and warning her when she was about to hit something. Between admonitions to the little girl, the man gave me an idea of her situation.
What was not obvious or maybe the reason she covered her eyes was that she could not see where she was actually going. She kept going anyway exploring like any three year old would, curious of everything around. The rest of the family became open when they learned that I was also born blind.
The second family had two kids, a fourteen year old boy and a six year old girl. Their mother was asking them what she should buy for them while they waited for the father who had a transaction in another establishment nearby. I offered the other couch at my table.
The two kids were at odds on what to get. The mother mentioned french fries; the boy clapped but the girl folded her arms. When mommy said fried chicken, the girl turned away but the boy looked eager for the treat. When the mother said ice cream, the girl smiled but the boy made a face.
Well, she finally made them agree on a set meal and went to the counter. The boy eyed my tray. The girl noticed and held back his hands. She had this idea that he would grab and finish my food for me. I offered them the remaining fries. He took some to the chagrin of his sister.
The girl went off to follow her mother, probably to report what happened. I offered the boy what was left of the fries and he grabbed it. Then he went for my drink but I moved it away just in time. I told him that he was not to drink from other people's glasses. I think he understood. Then I called a busboy to put away my tray.
I stayed until his mother came back then gave up my table to them. As I went out, I smiled at the toddler's family, they finally got her to settle down and eat.
They are special children but they are still children.
Labels:
blindness,
eating alone,
jollibee,
lunch,
special children
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