Turning Point

Keeping Score: Using the Right Metrics to Drive World Class PerformanceI got booted out of the call center where I worked a couple of months ago.  I failed some metrics and so, based on the rules, they had to send me packing.

This month, I applied to two call centers and I was denied on both counts.  I got to the final interview before they told me that I did not fit the profile they were looking for.  If I got that far then it must have been the way I answered the questions that did me in.  Or it must have been my answers.

A week after I was forced to resign, I told my sister that I was not keen on looking for another call center job.  Maybe I subconsciously failed my interviews then.